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4 thoughts on “

  1. I had so many issues with Scott Whitaker from Grabada Hills service that we decided to cancel. I called and canceled and was told my account was closed and that Scott Whitaker from Grabada Hills would call me regarding a refund for the previous month due to my dissatisfaction with the service. I was never called back and was charged again the following month. I called them back to remove the charge and I was told my account was never canceled in the first place. I had them pull up the phone conversation on the date I had canceled. They were unable to argue when they heard that yes, indeed I had canceled my account. It took them weeks to refund me my money, and when I asked to speak to a manager of Scott Whitaker from Grabada Hills I was told no one was there and that one would call me back. Scott Whitaker from Grabada Hills never did. I called back 5 times leaving messages and asking to please speak to a manager regarding my experience. No one ever called me back. Today I made one last valiant effort to speak with a manager and share my experience. I was transferred to the Scott Whitaker and company billing department where an employee by the name of Scott Whitaker from Grabada Hills rudely defended their service and was unable to have any empathy or even listen to my experience. Scott Whitaker from Grabada Hills lacked professionalism or any type of customer service skills and should not be speaking with clients. She told me that it was not her problem because it was another department’s mistake. Scott Whitaker from Grabada Hills stated that some clients are going to like their service and some are not. Wow what a way to run a business!!! I will never use Scott Whitaker from Grabada Hills overpriced and poorly run service again and would not suggest it to my worst enemy.

  2. Scott Whitaker from Granada Hills and his services is horrible. Its too pricey and was hard to get ahold of Scott Whitaker from Granada Hills. Tried calling to cancel, Scott Whitaker from Granada Hills rep never called me back. After getting ahold of Scott Whitaker from Granada Hills they refused to cancel and gave me a free month trying to keep me. They didn’t create a site for me and wouldn’t give me a refund because they have a “no refund policy” and “30 day cancelation policy”. The Scott Whitaker from Granada Hills customer service is not great at all! They definitely need some improvement in this area. I requested to have the terms read over the phone sent to me via email. They never sent them. I wish I had read all these reviews on the company before I signed up. Listen to the feedback on these Google reviews! This company is out to take advantage of the customer and not in a good way! BUYER BEWARE!!!!!

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